Are you LinkedIn®? Do you Spoke®, Ryze®,
Jigsaw® or ZoomInfo®? In 2008, will you get a Second Life®?
If these social networking concepts are not in your radar, you
are ignoring a dynamic trend that could have a profound impact on
key areas of your business such as profitable revenue growth,
talent acquisition and development, and operational efficiency and
effectiveness.
Wikipedia defines a social network service as one that focuses
on the building and verifying of online social networks for
communities of people who share interests and activities. The
concept of Social Network Analysis (SNA) the intersection of
several key disciplines including sociology, anthropology,
psychology, organizational design and graph theory has existed in
academic circles since the 1930s and 1940s. Although interesting,
the study of patterns in human interaction has unfortunately been
confined to academia with little visibility or application to
corporate leaders and their efforts in not only strategy
formulation, but strategy execution as well.
In many leadership circles and boardrooms, there is seldom a
shortage of organizational mission, vision, strategy, values or
beliefs. (What I often refer to as wall art.But where it
consistently breaks down is when dealing with concepts such as the
strategic relationship dashboard, strategic relationship
initiatives, and personal relationship development action plans all
of which lead to strategic relationship outcomes.
Strategic Relationship Planning is driven by a core set of
questions around critical company business goals including the
identification of the most relevant and strategic relationships we
need, critical relationships we already posses within and external
to our corporation today, and a plan as to how to systematically,
intentionally, and strategically add value to the social network we
currently have to create leverage with the relationships we
need.
This dynamic Favor Economy is the core motivator of the 17
million users in over 150 industries that have converged on a
single online platform that didn't exist until only a few years
ago.
Although many leaders have heard of LinkedIn, there are still
many who are either under the impression that it is a fad that will
simply go away or that it has little bearing on them personally or
professionally. What they neglect to realize is that 499 of the
Fortune 500 companies have director-level profiles and higher on
LinkedIn. Even Barack Obama recently teamed up with LinkedIn to
reach entrepreneurs, small business owners and executives, asking
them very pointed questions regarding their needs from the next
U.S. president.
So, what can an executive learn from LinkedIn? Here are the Top
5 Lessons:
1.The exponential value of a highly decentralized organization.
Although your corporate organizational chart may control chaos and
illustrate command and control, many organization's are attempting
to control a dynamic 21st century workforce with a WWII model. By
extending the organization's reach beyond the traditional four
walls, you exponentially extend and expand the organization's
learning and growth elasticity.
2.Corporate Relationship Deficit Disorder. By design,
traditional organizational charts tend to create geographic,
functional, and project-based silos that are not conducive to
collaboration, communication and shared best practices. One thing
that SNA has consistently proven is that knowledge management is
not a system but a process.
3.Adaptive Innovation. An organization's most valuable talent
simply cannot be creative in isolation. The ability to leverage
highly communal experiences such as Second Life, particularly with
geographically dispersed teams, nurtures the necessary DNA for a
team or organization to adapt its business model to a constantly
evolving market.
4.Flight Risk. Stifle the creativity of the 20, 30 and now even
the 40-year olds, and your most valuable talent will leave in the
next 12 months. As reciprocal loyalty continues to decline, leaders
must find ways to align the personal objectives of key individuals
with those of the organization to get things done.
5.Social networks as accelerants of your brand equity. Beyond
the measurement analysis of your hard assets, the next evolution is
one of leveraging the corporation's soft assets. Social networks,
by definition, encompass the three most critical examples of such
soft assets: 1) People, continuously proving to be any
organization's sustainable differentiator, 2) Relationships, as an
individual, team or organization's most valuable asset across an
ongoing trust continuum, and 3) Brand, that which time after time
creates sustainable loyalty and continued investment in any
organization from employees, suppliers, customers and
shareholders.
As a leader, you can pretend that MySpace and Facebook are for
"kids", LinkedIn and Second Life are simply "fads", and that the
status quo will suffice, or you can embrace social networking as a
strategic, intentional, and thus quantifiable asset in driving
profitable revenue growth, winning the global war on talent, and
the constant evolution and integration of highly optimized global
processes.
So I ask you again - what is your social networking
strategy?
Notes by linkedin007:
Are you LinkedIn®? Do you Spoke®, Ryze®, Jigsaw® or ZoomInfo®? In 2008, will you get a Second Life®? If these social networking concepts are not in your radar, you are ignoring a dynamic trend that could have a profound impact on key areas of your b